Our Commitment to Safety,
Cleanliness & Wellness

As always, the health and safety of our members and guests is our top priority. We will be implementing various new policies and procedures as we reopen our clubs in phases. Our team is committed to making the club a safe destination for your health & fitness needs.

Cleaning Protocols

Deep Cleans

Club hours will be modified to allow for overnight deep cleaning. Designated team members to continuously disinfect club areas throughout the day. Group fitness classes will be spaced apart to allow for cleaning & disinfection before and after each class.

Sanitation Stations

Sanitation stations containing hand sanitizer and disinfectant wipes will be placed throughout the club. All members are required to wipe down equipment before & after use.

Electrostatic Disinfecting

On top of regular and deep cleans, all facilities will undergo regular electrostatic disinfecting. These next-generation sprayers work effectively & efficiently against microbes to disinfect surfaces and limit the spread of viruses.

Entrance Protocols

Although we are doing everything in our power to ensure our clubs are a safe & clean environment for all members and guests, we need your help. We ask that all individuals entering our facilities follow the check-in protocols below.

Reservations & Entrance

At all of our facilities, there will be a designated building entrance and exit to ensure every individual entering follows proper health procedures. Reservations for group fitness classes and lap lanes will be required for attendance due to capacity limitations. Members may make reservations 24 hours in advanced using the Class Schedule on the website or Cowboys Fit app.

Wellness Check

Upon entry, all individuals will be required to utilize our sanitation station. Masks are encouraged unless participating in vigorous exercise. No bags or personal equipment will be allowed in the studios or on the fitness floor. Touchless check-in and social distancing will be implemented. By checking-in to the club, members are confirming that you have not had a fever or any symptoms within the last 14 days and have not been in contact with anyone who has had COVID-19 or is awaiting testing.

In-Club Safety Measures

Team Member Safety

All team members will be provided masks to wear throughout their shift. They will be required to complete a wellness check upon beginning their shift including filling out a health questionnaire. All team members will complete the Cowboys Fit COVID-19 Safety Training course.

Fitness Floor

Equipment will be marked for social distancing. Members will be asked to wipe equipment before & after use. Sanitation stations will be placed throughout the club including hand sanitizer and disinfectant wipes. Capacity limitations will be enforced dependent upon state government regulations.

Personal Training

All trainers will be required to wear masks and sanitize their hands between sessions. Trainers will practice social distancing at all times by staying at least 6 feet away from clients and using verbal cues and personal demonstration to apply corrections. All trainers will be provided with personal cleaning products for clients.

Recovery Lounge

The Recovery Lounge has reopened with amended hours and capacity limitations to account for social distancing. Appointments are recommended, but not required. All amenities are sanitized between use.

Rowdy Room

This amenity will remain closed at this time. Check back later for updated policies once it reopens in a later opening phase.

Fuel Zone

The Fuel Zone has reopened with amended hours. All beverages, smoothies, grab & go, and packaged goods are now available.

Rooftop Pool

The rooftop pool in Frisco has reopened by reservation only. To abide by social distancing standards, one member will be permitted per lap lane. Members may make reservations 24 hours in advanced using the Class Schedule on the website or Cowboys Fit app.

Locker Room

Locker Rooms are now open at all clubs with the exception of showers in the first-floor locker rooms in Frisco. Due to sanitary reasons, hair dryers are not available at this time. We ask that all members abide by social distancing standards while utilizing these amenities. The space is disinfected on a regular basis.

In-Club Payment

For sanitary reasons, cash will not be accepted at this time. Payments may be made via credit card or the card on file.

Group Fitness

Classes will be offered with class capacity and socially distanced spaces designated for each attendee. The class schedule will be adjusted to allow for cleaning before & after each class. Reservations are required for all classes.
Reserve a Class

Guest Pass Policy

Due to state mandated capacity limitations, we will not be allowing guest walk-ins at this time. Local guests interested in joining may schedule an appointment with a Membership Consultant using the form below. Upon submission, a Membership Consultant will contact you to schedule a time for you to come in.
Guest Pass

Member Guest Pass Policy

For members wanting to use their annual guest passes, an appointment must be made with Membership for you and your guest to come in and use the pass. Please email the Membership team for your home club to schedule an appointment.
Member Guest Pass

Still Have Questions?

If you have questions regarding billing, cancellations or freeze requests, please contact our Membership team for your home club.

If you are not a member and would like to schedule an appointment with a Membership Consultant, please contact our Membership team for the club you are interested in joining.